Frequently asked questions

For subsequent changes, please contact team@protubo.biz.

For returns please contact us in advance, we will try to find a solution for you

Setting up a customer account is a breeze. After entering your customer data, you will receive a confirmation email and can immediately trigger your orders with your self-selected password.

Of course you can also buy special parts from us. We look forward to receiving your inquiry to team@protubo. biz. We will help you as soon as possible.

Please feel free to send us a request via our inquiry form or by e-mail to team-protubo.biz. We will send you an offer as soon as possible.

Of course we have material certificates for our products for you. Upon completion of the order, a certificate will be sent to you immediately by e-mail.

Fittings, seals and turned parts are of course also available from us. Do you have a request? The Protubo team is sure to help you. Do not hesitate to send us an enquiry using our enquiry form.

We are also happy to offer products with full utilization rates separately. To do this, please write your request with the product description and the note "full utilization rate" to team@protubo.biz . You can also use our inquiry form.

Please send us an enquiry with a reference to the required material via our enquiry form.

Please contact us for detailed availability and dates.

The black anti-rust varnish is a general requirement for products that comply with the American standard. They can be used without any problems.

Yes, WPB is an absolutely common alternative and is comparable to the Euronorm designation P265GH. WPB can be welded using all common welding methods, for example, with steels of the designations S235, P235GH, P265GH, S355 and P355.

We are happy to create an individual offer according to your wishes for your recurring needs. Please contact us by email at team@protubo.biz

But surely the goods can still be shipped the same day. We need an order by 12:00 o'clock in our house in order to realize a same-day shipment.

We offer a collection from our warehouse, as well as a delivery to your desired address. Shipping costs depend on the region, weight and number of pallets. They will be shown to you before submitting your order.

Of course we deliver for you abroad. Within a few days, the respective goods will arrive at their destination.

We pack your goods safely and according to the product. A packing list is attached to each package, from which you can see which products are in the respective package.

Yes, I can. Before submitting the order, you can choose whether a supplier's declaration should be sent.

Yes, I can. Before submitting the order, you can choose whether a supplier's declaration should be sent.